We want you to have the best experience possible and enjoy shopping with us. You'll be glad to know that we offer FREE SHIPPING on MOST orders, not all we do our best! For most orders, please allow up to 14 days for delivery but below outlines further specifics surrounding shipping timeframes for different parts of the world. Some products will have lead times ranging from 2 weeks to 3 months. If extensive lead time is required, or change in shipping is required we will contact you. Most payments are received upon ship out date, although products with lead times often require partial payment in order to process or manufacture the product. We use this timeframe as a precaution to ensure your order delivers in time, but in most cases orders arrive well before the maximum time frame.
If you have any questions, issues or need assistance with tracking your order please use the Contact Us link on the top of this page. Alternatively you can also email us at support@toiletsareus.com. We will respond within 24 hours to your email.